Terms & Conditions

Last updated: October 29, 2026

1. General Terms

General Terms: MooBet provides online casino entertainment for eligible players who want a high-tempo slots experience with access to thousands of games from premium providers, including titles built around RTP features, Megaways mechanics and jackpot potential. By creating an account, signing in, depositing, claiming a promotion or playing any game, you agree to follow the rules that apply to your use of MooBet. These rules are designed to protect the platform, protect players and keep play fair for everyone. MooBet is operated by AC Media Group and licensed by Anjouan Gaming (AOFA) under license number ALSI-202608059-FI2. This license information identifies the operating framework under which MooBet offers casino gaming. Players remain responsible for checking whether online gaming is permitted where they live or access the service. If local rules do not allow you to play, you must not open an account, deposit funds or use MooBet. Access may be refused, suspended or restricted where required by law, licensing duties, security checks or platform risk controls. You must use MooBet only for personal entertainment. Commercial use, system abuse, bonus manipulation, automated play, collusion, fraudulent activity, chargeback abuse, use of false information or attempts to interfere with game outcomes are not allowed. MooBet may void winnings, cancel bonuses, suspend access or close accounts where misuse is detected. Game results are governed by the rules of the relevant game and provider, and players should review paytables, RTP information, bonus features and stake settings before playing. MooBet may update operational rules, promotional conditions or account requirements when needed to maintain fair play, meet licensing duties or improve service security. If a change affects how you use the platform, the updated rule applies from the point it becomes active. Continued use of MooBet after an update means you accept the current rules. If you do not agree, you should stop using the service and request withdrawal of any withdrawable balance, subject to account checks and applicable payment conditions.

2. Eligibility

Account & KYC: Each player must register with accurate, current and complete information. Your account details must belong to you, and you must keep them updated if anything changes. MooBet may reject registrations, restrict duplicate accounts or close accounts created with misleading, incomplete or unverifiable information. One player should control only their own account, and account access must not be sold, transferred, shared or used by another person. You are responsible for keeping your login details secure. If you believe someone else has accessed your account or payment details, you should stop play and secure the account immediately. MooBet may pause account activity where suspicious access, unusual payment behaviour, conflicting account information or potential misuse is detected. These checks are not designed to slow down genuine players; they help keep the casino environment safer, cleaner and more reliable. Know Your Customer checks may be required before deposits, withdrawals, bonus use or continued play. MooBet may ask for proof of identity, proof of address, payment ownership evidence or other documents needed to confirm that an account is genuine and compliant. Documents must be clear, valid and unaltered. If information cannot be verified, withdrawals may be delayed, bonuses may be cancelled or account access may remain limited until the issue is resolved. Players must not use tools, false locations, third-party identities or payment methods that do not belong to them in order to bypass restrictions. MooBet may compare registration details, device data, payment information and activity patterns to detect duplicate accounts, fraud or other prohibited conduct. If an account is closed for breach of rules, any remaining balance may be handled according to the nature of the breach, verification status and licensing obligations. Honest play, accurate details and prompt document replies are the fastest route to smooth account use.

3. Account Security

Bonuses: MooBet promotions are built to add extra excitement to the slots experience, but every bonus carries rules that players must read before opting in. The welcome offer is a 100% first-deposit bonus up to £150, and reload promotions include 50% Reload Bonus offers. Promotional availability may depend on eligibility, account status, deposit behaviour, verification status and whether a player has followed all active bonus conditions. MooBet may refuse, withdraw or cancel a bonus where abuse, duplicate accounts or irregular activity is detected. Bonus wagering requirements are 30x-40x, depending on the offer. Wagering means that qualifying funds must be played through before bonus-linked winnings can become withdrawable. Different promotions may use different contribution rules, expiry periods, maximum bet rules, game restrictions or payout limits. Because MooBet has a huge slots library from premium providers, players should always confirm whether their chosen slot contributes to the active promotion before spinning. Some games or features may be excluded from bonus play or may contribute differently. Players must not use bonuses in a way that creates an unfair advantage. Prohibited behaviour may include opening multiple accounts, coordinating play with others, placing low-risk patterns to clear wagering, delaying game rounds, using bonus funds contrary to promotional rules or combining offers in a way not permitted by MooBet. If bonus misuse is found, MooBet may remove the bonus, void bonus winnings, restrict future promotions or close the account. Deposits used to claim a bonus remain subject to the minimum deposit of £5 where applicable. A bonus is not guaranteed until it is credited and accepted under the relevant conditions. If a player does not want a bonus, they should avoid opting in or should request removal before playing bonus funds. Once bonus funds have been wagered, cancellation may affect related winnings. MooBet aims to keep promotional rules clear so players can chase thrilling slots action with confidence.

4. Responsible Gaming

Deposits & Withdrawals: MooBet supports a practical range of payment methods, including Visa/Mastercard prepaid cards, bank transfer, USDT, BTC, Mobile Pay, Nagad and Rocket. The minimum deposit is £5, making it easy for players to start small and choose their own pace. Deposits must come from a payment method that belongs to the account holder. Third-party payments are not allowed, and MooBet may ask for ownership proof where required for security, fraud prevention or verification. The minimum withdrawal is £5. Withdrawal requests may be reviewed before release, especially where KYC is incomplete, bonus wagering is still active, payment ownership is unclear or account activity triggers a risk check. MooBet may return funds through the same or related method where practical, but availability can depend on the payment option used, technical processing limits and compliance requirements. Players should make sure that all account information is accurate before requesting a payout. Withdrawal time depends on the chosen method. Processing may take from 15 min-3 business days. Standard e-wallet or mobile withdrawals generally take 30 min-4 h, crypto withdrawals generally take 1-3 h, and bank transfers generally take 1-3 business days. These timeframes are provided as operational expectations and may vary if extra checks are needed, if a payment provider experiences delays or if a request is made during a period that affects banking settlement. MooBet may delay, decline or cancel a transaction if it suspects fraud, chargeback risk, bonus abuse, sanctions issues, account misuse or breach of these rules. Players should not deposit funds they cannot afford to lose, and casino balances should not be treated as a bank account. Any fees, limits or processing requirements may depend on the payment method. Clear account details, verified documents and completed wagering are the strongest foundations for faster withdrawals.

5. Bonus Terms

Responsible Gaming: MooBet is built for entertainment, excitement and controlled play. Slots can move quickly, especially games with Megaways formats, jackpot features and high-volatility bonus rounds, so every player should set a budget before depositing and stop when that budget is reached. Casino play should never be used as a source of income, a way to solve financial pressure or a response to stress. The healthiest way to play is to treat every spin as paid entertainment with uncertain results. Players should monitor time, spend and emotional reactions while using MooBet. If play stops feeling fun, if deposits increase beyond plan, if losses are chased or if gambling begins affecting work, relationships or daily responsibilities, it is time to pause. MooBet may offer account controls, limits or restrictions to support safer play. Players can request available account measures if they want help managing access, spending or breaks from play. MooBet may also intervene where behaviour suggests risk, account distress or loss of control. This can include communication, restriction of promotions, temporary account limits or other actions designed to protect the player and the integrity of the platform. These steps are not punishments; they are safeguards. Our priority is to keep the casino experience thrilling without letting play become harmful. You are responsible for deciding whether gambling is right for you. Do not play if you are impaired, under pressure from someone else or unable to make clear decisions. If you feel gambling is becoming difficult to control, take immediate action: stop depositing, step away from the games and seek support from trusted people or qualified help services available in your location. MooBet stands for energetic entertainment, but control always comes first.